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FAQs

Where is your swimwear made? 

We are proud to design and produce all of our swimwear in the UK. We work alongside our London based all-female factory to ensure our garments are produced ethically, sustainably and to a high quality finish.

Do you ship worldwide?

Yes, we ship internationally! Please see our Postage & Shipping page for more info.

How long will my order take to arrive?

We aim to pack and ship orders within 24-48 hours, from then please allow 2-3 working days for UK orders and 5-7 days for international orders to arrive. Please note, we do not ship on Sundays or Bank Holidays.

How do I track my order?

After placing your order online, you will receive an email with tracking details attached.

Will I need to sign for my delivery?

Yes, you will need to sign for your delivery.

Do you accept refunds?

Yes! You have 30 days from the day that you purchased your swimwear to send it back as a return. All items must be returned in the *new* original condition with tags and hygienic liners intact and still attached. For more info, please see our Returns & Exchanges page.

Can I exchange my item/s for a different size or style?

All exchanges are based on stock availability. Exchanges can only be made for a different colour or size for the same item. If you wish to exchange for a different style, we will have to issue a refund for the original item, and you will then need to order the new item via our website.

Will my postage be refunded if I want to return/exchange an item?

No, we do not refund postage costs.

What should I do if I am in-between sizes?

Currently, our sizing for our Paralian Collection runs on the smaller side, this is something we have resolved for our next collection as well as diversifying our size range. We would recommend sizing up if you are in between sizes due to the cheekier nature of most of our styles.

Please refer to the individual size recommendations of each swimwear style or alternatively contact us for more help at info@morvorencollective.com

I wear different sizes for my bikini tops and bottoms, what size should I opt for when buying a surf suit?

For the most comfortable fit, we would recommend you opt with the larger of the two sizes for overall comfort.

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